From the category archives:

Society & Environment

As salespeople we live in a funny world.

Our job is to help our organisations grow by selling more and more of the stuff our organisations produce.  Growth is at the centre of the expectations of the people in our organisations who set sales targets, budgets and forecasts.  And you can bet that this year’s targets are higher than last year’s – and next year’s will be higher again.

I talk with lots of salespeople and sales managers from all sorts of industries – large and small – here in Australia, and from other parts of the globe.  From these discussions, I’ve noticed a couple of things regarding this relentless push for growth.

Firstly, most sales managers accept the targets they’re given, but know that they’re often unrealistic & unachievable.  They simply move forward as discussion on the subject with others in the organisation is usually fraught with danger, and can sometimes be an act of organisational suicide.

And secondly – at a personal level – many salespeople realise that an insatiable quest to grow – to consume more and more “stuff” at the expense of world resources and personal and social compromise is something that doesn’t fit with their world view.

Here’s an alternative vision from Professor Tim Jackson of how we can prosper as individuals and organisations – and move from the constraints of an economic model built on inexorable growth.

Unrealistic?  Maybe – maybe not.

As more and more people look to balance their lives with competing forces – internal and external – ideas like Tim’s could gain great traction.  And the implications for how and what we sell are enormous.

Professor Tim Jackson is Professor of Sustainable Development and Director of the Research Group on Lifestyles, Values and Environment (RESOLVE) at the University if Surrey in the UK.  For over 20 years Tim has been at the forefront of research and teaching in sustainability.  His latest book – “Prosperity without Growth” – provides an alternative view of how our economic future could look.

You can find out more about Professor Jackson and his work here:

http://www.ces-surrey.org.uk/people/staff/tjackson.shtml

You can read a review of Tim’s latest book – “Prosperity without Growth” here:

http://www.guardian.co.uk/books/2010/jan/23/properity-without-growth-tim-jackson

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 Thanks for reading this post – Paul Sparks, Sales Effectiveness Australasia.

“Taking you beyond sales training and keeping you informed about the latest ideas, trends, innovation, research & best practice in professional selling and sales management”

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What if the key to sales success was NOT greed, self-focus and a relentless push for decisions which are often not in the buyer’s best interest?

What if uncompromising competition was NOT the way to build quality and add value?

What if salespeople could do what many feel an innate desire to do – create genuine connections with other humans – and build a new business frame for our society?

A dream?  Perhaps not.

Jeremy Rifkin is president of the Foundation on Economic Trends and the author of seventeen bestselling books on the impact of scientific and technological changes on the economy, the workforce, society, and the environment.  His books have been translated into more than thirty languages and are used in thousands of universities, corporations and government agencies around the world. His most recent books include The Hydrogen Economy, The European Dream, The End of Work, The Age of Access, The Biotech Century, and his most recent – The Empathic Civilization.

In this short animated presentation, Rifkin runs through a few thousand years of human history, highlighting how recent research in the fields of neurology and genetics reveals surprising connections between all of us.

Have a look and then think about how this changes they way you sell and connect with your clients and prospects.

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Find out more about Rifkin and The Foundation on Economic Trends here:

http://www.foet.org/JeremyRifkin.htm

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 Thanks for reading this post – Paul Sparks, Sales Effectiveness Australasia.

“Taking you beyond sales training and keeping you informed about the latest ideas, trends, innovation, research & best practice in professional selling and sales management”

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Why salespeople must look to India & China

by Paul Sparks on July 25, 2010

I’m a middle-aged white guy who lives in Australia.

In my lifetime, the focus for trade and cultural exchange for Australia has shifted from the UK & the US to, firstly, Japan, and now more widely to other parts of Asia.  China, India, Vietnam, Indonesia and other Asian countries now play a role of growing importance in our lives.

China is Australia’s largest customer for resources.  India supplies a growing skilled workforce for many businesses – large and small.  Our universities are graced by the presence of many students from all parts of Asia.

Intuitively, we know that the rise of Asia will continue.  But how fast will the rise of China and India in particular be?  And what might this mean?

Hans Rosling is a professor of global health at Sweden’s Karolinska Institute.  His current work focuses on dispelling myths about the so-called developing world.  One way he does this is through the engaging use of statistics.  Here’s a talk Hans gave recently at a TED conference where he extrapolates – to the day – the point in the future when China & India will emerge as being financially and health wise the equivalent of the current economic giants.

Watch it – be intrigued by his delightful use of statistics – then ponder the implications for your sales future.

Find out more about Hans Rosling and his work here:

http://en.wikipedia.org/wiki/Hans_Rosling

And have a look at Gapminder – where you can access the software Hans uses in his presentations:

http://www.gapminder.org/

Thanks for reading this post – Paul Sparks, Sales Effectiveness Australasia.

“Taking you beyond sales training and keeping you informed about the latest ideas, trends, innovation, research & best practice in professional selling and sales management”

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Defining and achieving measurable sales success using a mega planning approach

by Paul Sparks 17 July 2010

What makes us successful as salespeople? Is it simply the attainment of sales budgets and targets? Or are there other elements which are critical to our long term success? Dr Roger Kaufman is considered to be one of the most influential figures in current educational practice and design, and has been a leader in the [...]

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What sales teams can learn from Led Zeppelin & Wolfmother, or, why Boomer sales managers are a great fit for Gen Y salespeople

by Paul Sparks 16 January 2010

Formed in England in 1968, Led Zeppelin went on to become the highest selling rock act of the 1970s.  Although known for their hard rock sound, the band had a range of styles, and produced one of the most played acoustic songs ever written – the much loved (and loathed) “Stairway to Heaven”. If you’re [...]

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A $180M customer service fable

by Paul Sparks 4 October 2009

A couple of months ago, we featured a song by Canadian singer/songwriter Dave Carroll which he wrote out of frustration with United Airlines after he tried for 12 months to be compensated for the damage done to his guitar by United baggage handlers. The song was an internet sensation.  As of October 3, 2009, it [...]

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Selling in a world of information overload

by Paul Sparks 1 September 2009

I talk with a lot of salespeople and sales managers – and a topic they constantly raise is “there’s just not enough time to do things”. What with internal meetings, demands on our time from marketing, finance and service – where do I find time to get to see customers? Clay Shirky is one of [...]

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